TERMS OF SALE

Please read these Terms of Sale; they are important. If you do not agree to these Terms of Sale do not place an order.

1. Orders and Contract Formation

1.1 All purchases in the Creaturekebab store must be made using Paypal. For this reason both buyer and seller are protected under Paypal’s terms and conditions.

Buyer Protection Please Read

Seller Protection Please Read

1.2 Following our Paypal receipt of your completed electronic order and payment via Paypal, your will receive an email of confirmation from us and your products will enter our shipping procedure. If we cannot, for any reason, accept and process your order, we will notify you accordingly.

1.3 We reserve the right to reject any order, as we see fit, without giving any reason. You will be refunded if this is the case.

1.4 We may change these Terms of Sale at any time by posting changes on this website, and without giving you notice, so please check these Terms of Sale whenever you complete an order form and before you submit it to us. If you place an order with us after we have posted any change to these Terms of Sale, you will be agreeing to that change.

1.5 Right to cancel: If you wish to cancel an order you must do so before the product has been shipped, please send an email to that effect to Jenni As soon as possible.

1.6 All the products in the Creaturekebab store are Hand-made by the artist and thus should be handled with care at all times. The products should not be given to small children due to small/removable parts that could be considered a hazzard.

2. Delivery and Returns

2.1 We cannot guarantee delivery within any time frame, but if we fail to deliver within twenty-eight days after we have accepted your order, please contact us and you will be issued with a replacement or full refund.

2.2 If you wish to return your product and cancel your order, you must return any items that have already been delivered to you within twenty-one days after you cancel your order. However, if the items are not in saleable condition, we will not be obliged to make any refund.

2.3 If you return any item to us within twenty-one days after it was delivered to you because it is defective or because we sent it to you in error, we will refund the price of that item, any delivery and handling charges for that item, and the reasonable costs of returning it to us. Whenever you return an item to us we may examine it to check whether it is actually defective.

2.4 If, for any other reason, you are unhappy with any item you have purchased from this website and you return it to us in saleable condition within twenty-one days after it was delivered to you, we will refund the price of that item, but not the delivery and handling charges or the costs of returning it to us.

2.5 You must include the invoice and packing slip, and a brief written explanation of the reason for the return, with each returned item. Returns should be sent by recorded delivery post to: Apartment 12, Asha House, 63 Woodgate, Derby Rd, Loughborough, Leicestershire UK

2.6 If your product is returned to us in the mail (for whatever reason) you will be notified by email and redelivery will be addressed.

3. Availability and Payment

3.1 Our prices, delivery charges and the availability of our stock are published on this website. The price and delivery charges payable are those in force at the date and time you send your order form to us. We may change our prices and charges at any time.

3.2 We try to ensure that the prices and charges and availability published on this website are accurate, but we need to check the prices and charges on your order form. We will inform you if our actual prices and charges are different from those stated on your order form and the availability of the items you have ordered. If our actual prices or charges are higher than those on your order form, you may cancel your order; if our actual prices and charges are lower, we will charge you the lower amount. We will inform you by email if any item you have ordered is unavailable.

3.3 You undertake and warrant that all details you provide to us when you place your order will be correct, that the Paypal account belongs to you, and that there are sufficient funds to cover the price of the items you order and our delivery charges.

3.4 If your order is to be delivered to an address outside the United Kingdom and is worth above £30 you may have to pay import duties and taxes. Please contact your local customs authorities for details.

4. Warranties

4.1 Please note that all the products on this website are handmade pieces of art. Some of them are quite delicate and great care should be taken when handling and sustaining them. For any care advice please contact us.

5. General

5.1 No delay, neglect or forbearance on our part in enforcing any provision of these Terms of Sale will be, or be deemed to be, a waiver or in any way prejudice any of our rights.

5.2 These Terms of Sale are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. The place of performance will be England.

5.3 Nothing in these Terms of Sale affects your statutory rights as a consumer.